Frequently  Asked Questions

Do you offer both telehealth and in-person sessions?

Yes! We have a physical office in the Flatiron neighborhood of New York City. We offer telehealth to clients in New York, New Jersey, Massachusetts, Florida, Connecticut, North Carolina and Texas.

How long are psychotherapy sessions?

Our standard session length is 50 minutes. If appropriate, we also offer 30 minute, 60 minute and 90 minute sessions.

How often do I meet with my therapist?

We find that most clients have the most success with weekly psychotherapy. Bi-weekly, monthly and check-in sessions are available to established clients upon therapist discretion.

How do I know which therapist at Tate is best for me?

Explore each of our therapists' bios  to see which provider feels like a good fit for you. If you are not 100% sure, schedule your consultation call with our practice owner, Mary, and she will help match you with the best fit. 

What is your cancellation policy?

If you need to cancel or reschedule an appointment, please notify your therapist as soon as possible. A 48-hour notice is required to avoid being charged a cancellation fee of $200 for individual sessions and $250 for couple/family sessions. No-show appointments, including cancellations within 3 hours of appointment time, will be charged your therapist's standard session rate. These fees are waived for extenuating circumstances and are up to the discretion of the practice owner.

What forms of payment do you accept?

We accept credit, debit and can utilize HSA funds. We do require a credit card to be held on file.

do you accept insurance? 

The majority of our team are Out-of-Network providers.  One therapist is in network with select insurance companies. Accepting self-pay allows us to provide the most flexible and personalized treatment for our clients. Many insurance plans have reimbursement options for mental health services. We can provide you with a superbill to submit to your insurance. Please note that whether or not you receive reimbursement will depend on your insurance coverage. We’ve found that SuperBill provides helpful support for our clients submitting reimbursement claims.

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